Numerologia privacy policy
Effective 13 November 2026
Numerologia is a numerology app made by SS.House ("we"). This policy explains what the app collects, why, and what you can do about it. It also covers our website, numerologia.au.
Data that stays on your phone
The names and dates of birth you enter for other people, and your readings, are stored only on your phone. We never receive them, except what the app sends when you ask Numbers Whisperer a question (see below). My profile, the first profile in People with your own details, and your app settings stay on your phone too, unless you sign in to a registered account (see below).
Your account (optional)
You can use the app without an account. If you create one, we use Firebase Authentication (a Google service) to keep:
- your email address, if you sign in with email, Google or Apple;
- your name or username from Google or Apple, if you sign in with them;
- an account ID that Firebase creates;
- your theme, language and sound settings;
- My profile: the names, date of birth and other details you enter for yourself in the first profile in People;
- the questions you ask Numbers Whisperer and its answers.
We use these only to sign you in, to keep your Premium subscription on your account and to save your settings, My profile and your questions to Numbers Whisperer to it, so they follow you to every phone you use.
Purchases and the free trial
Premium is bought through the App Store or Google Play. We never see your payment details. The store tells us whether your subscription is active and when it ends, and we keep that linked to your account ID.
The free trial is the App Store's or Google Play's own: the store decides who can have it. It tells us only whether your subscription is in its free trial and when the trial ends, which we keep with the rest of your subscription.
Numbers Whisperer
Numbers Whisperer lets you ask questions about your numerology readings; it answers them with the help of an AI service, Claude by Anthropic. Only registered accounts can ask. When you ask a question, the app sends to our server:
- your question, exactly as you type it, including any names or dates you write in it;
- your numerology results, worked out on your phone: numbers and their interpretations, not your name or date of birth;
- for a compatibility question, both people's first names and genders, and their compatibility results.
Our server passes these to Anthropic to write the answer. Anthropic uses them only for that, does not use them to train its AI, and deletes them within 30 days, except content its safety systems flag, which it may keep for up to 2 years.
We keep your questions and its answers with your account, so your history is on every phone you sign in on. You can delete the history in the app at any time, and it is deleted with your account. We also count how many questions you ask each day and what the answers cost us.
If you report an answer, we keep a copy of that question and answer, with the reason you chose and any note you wrote, so that we can review it. The report stays even if you later delete the answer from your history; we delete it once it has been reviewed, and with your account.
Numbers Whisperer checks each question against our Terms of Use. If a question breaks them (sexual content, including any involving minors, violence or threats, harming or controlling others, hate, harassment, help with crimes, extremism or abusive language), it is not answered and does not use a star. To enforce the Terms of Use, we keep such a question with your account, with its category, language, the AI model and the time, and count it: the app tells you how many breaches are left before suspension, and after 5 the account is suspended automatically. These records are kept until we clear them after a review or the account is deleted, and are deleted with the account. Such a question is not added to your question history. If a question suggests you may be thinking of harming yourself, Numbers Whisperer does not answer it and shows where to find help instead; that question is not counted, not added to your history and not stored by us.
Numbers Whisperer does not answer health questions. Its answers are written by AI for self-reflection and are not medical, financial or legal advice.
Public profile, followers and friends
A registered account can have a public profile. It is optional, and you can turn it off at any time. It shows the display name, the handle and the picture you choose, and how many followers, people followed and friends you have. Anyone can see it, in the app and on our website at numerologia.au/u/<handle>, without signing in, except people you have blocked. Who follows you, whom you follow and who your friends are is shown to others only if you turn that on. Your public profile never shows your date of birth, your numbers or your readings.
We keep with your account your public profile, your handle (and, for 30 days after you change it, the old one, so links to it still work), the people you follow and who follow you, friend requests, friendships and the people you block. To prevent abuse, we also count how many of these actions and picture uploads you make each day.
A new display name or handle is checked automatically by Claude by Anthropic against our Terms of Use. One that breaks them is refused and, as with Numbers Whisperer, kept with your account as a breach and counted towards suspension.
If you add a profile picture, the app uploads the photo you pick and the square you choose. Our server cuts that square, makes it smaller and saves it again without its metadata, such as the location your phone may have recorded in it, and deletes the upload. The picture is then checked automatically by Claude by Anthropic for content that breaks our Terms of Use; if the check is unclear, a person on our team may look at it. Only a picture that passes is shown, and anyone can see it. We keep only one picture per account: a new one replaces the old one, and a rejected picture is not kept. A rejected picture may count as a breach, as above.
If you report a profile, we keep, for our team to review, a copy of its display name and handle as they were then and which picture it showed, your reason and note, and your account ID.
Analytics
We use Google Analytics for Firebase to see how the app is used and what to improve. It collects:
- an app instance ID;
- which screens you open, sessions and time in the app;
- sign-in, sign-up and purchase events, and whether you are on the free version, the trial or Premium;
- device model, operating system, app version and language;
- approximate location, such as country and city, worked out from your IP address.
Analytics data is not linked to your account, email or name, and is kept for 14 months.
We do not show ads, do not use your data for advertising, do not track you across other companies' apps or websites, and do not sell your data.
Crash reports
If the app crashes or runs into an error, it sends a report through Firebase Crashlytics so that we can fix it. A report contains:
- an installation ID;
- what went wrong and where in the app's code;
- device model, operating system, app version, free memory and storage, and whether the app was open on the screen.
Crash reports are not linked to your account, email or name, and are kept for 90 days.
Our website
Our website, numerologia.au, does not ask you for any personal details. To count visits and see how people find it, it uses Google Analytics for Firebase, which sets cookies in your browser and collects:
- a random ID stored in a cookie;
- the pages you view, how far you scroll and the links you follow to other sites;
- the website or search that brought you to us;
- browser, device type, operating system and language;
- approximate location, such as country and city, worked out from your IP address.
As with the app, this data is not linked to your name, is kept for 14 months and is never used for advertising. You can block or delete these cookies in your browser settings, or install the Google Analytics opt-out add-on.
Who handles your data
Google (Firebase: sign-in, database, storage of profile pictures, server functions, analytics and crash reports), Apple and Google (payments), and Anthropic (answers to questions to Numbers Whisperer, and checks of public profile names, handles and pictures). They process data for us as service providers. All data is encrypted in transit.
Keeping and deleting your data
Account data is kept until you delete your account, and is deleted with it: this includes My profile, your public profile and picture, your follows, followers, friends, friend requests and blocks, and the reports you made or that were made about your profile. You can delete it in the app at any time; see how to delete your account.
Children
The app is not meant for children under 13, and we do not knowingly collect their data.
Your rights
You can ask us what data we hold about you, and ask us to correct or delete it, by writing to the address below.
Changes
If this policy changes, we will update this page and its date.
This policy is also available in other languages. If a translation differs from this English version, the English version applies.